Frequently Asked Questions

Got questions? We’ve got answers — from orders and delivery to payments and product quality.

Shipping & Delivery

How long does delivery take?

Delivery usually takes 2–3 business days from order confirmation. Orders placed on weekends or holidays are processed the next business day.

Do you deliver across India?

Yes! We offer PAN-India delivery — reaching metros, towns, and remote areas across all states and union territories.

Can I track my order?

Absolutely. Once shipped, you’ll receive an SMS and email with a tracking link to check your order status anytime.

What payment options are available?

We accept UPI, credit/debit cards, net banking, and wallets. All payments are securely processed through encrypted gateways.

Can I cancel or modify my order?

Yes, you can modify or cancel within 1 hour of placing your order. Please contact support immediately for help.

Are all products authentic and handmade?

100%! Every product is sourced from verified local artisans and small-scale creators — ensuring authenticity and quality.

We’re always happy to help! Reach out to our friendly support team for quick assistance.